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Need to edit HTML

Need to edit HTML

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag.

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153 Comments
Solution Provider
The first, is I do NOT have the ability to see the HTML coding of the email. This became an issue when I was talking to support and tried to get an email that I created in the Beta system moved to another account. He said you have NO ability to copy an email template from one account to another using the new editor. 2nd issue, not being able to move the email over.
CTCT Employee
Status changed to: New
Thanks for the feedback, we appreciate it. We're planning out the implementation needed to move an email from one account to another (with our beta editor). You're correct, that functionality doesn't exist yet. The beta editor also doesn't have an HTML / code view yet. We're considering different approaches to accomplish goals and address problems that people may have with the code or structure of the document.
Occasional Contributor
One step forward; two steps back…
CTCT Employee
Status changed to: New
You are indeed correct -- there currently isn't a way to edit HTML in the beta editor. We appreciate your feedback and we'll take it into account as we work to improve the experience.
Developer
I want the option to make my own template style. With my own css and html.
Solution Provider
I would love to be able to tighten the design a bit. I shrank my logo down, but now there's too much white space. I wish I had control over the height of the boxes, too, or they automatically tightened up as the image got smaller. There doesn't appear to be an HTML option that would let me go in and tweak that.
Occasional Participant
Will there be more customization over the dimensions of the banner images in the future? White space seems to be out of control between Blocks with no way to fine tune anything. None of my clients' images are the same sizes as any of the drag and drop placeholder ones in the "Blocks". Will we be able to set custom heights, or apply / override CSS? Will there be a way to inject our own custom HTML anywhere? Thank you! Joel Newmediasoup, LLC
Visitor

Hi - I hope you add a way to edit html/styles  for the new beta editor.  Was helpful to be able to see the styles and edit them.

All Star
There are so many bugs with the mobile template builder that I'm about to give up in frustration. A few of the problems: - the default text size appears to be 13px, but you can't choose 13px through the drop-down menu - no ability to access the html source - no ability to customize the text-only version of the email - no ability to change the size of an image placeholder - font sometimes changes to white when changing weight or text-size - Underlines for links appear to appear or not at random These are just a few of the issues I've found.
CTCT Employee
Status changed to: New
Thanks for the specific feedback! We're actively working to improve the quality of the beta editor. I'll update this post as we improve the areas that you mentioned.
CTCT Employee
Status changed to: New
Thanks for the feedback! Yes, we're actively improving layout options and image resize features. I'll update this post as new features are released.
All Star
So full of bugs, esp. regarding links (quick link block is useless), I wasted an hour just trying to figure out how to hack around all the bugs.
CTCT Employee
Status changed to: New
Thank you for the feedback. I'm sorry about your experience with the quick link block. We release updates continuously, I hope that you'll notice some improvements soon.
Occasional Visitor
Please give me back the ability to look and alter code!!!! Phone email is simple but lacking in ability to edit!
CTCT Employee
Status changed to: New
 
All Star
I'm finding it difficult, if not impossible, to use the new beta mobile templates. Here are just a few of the issues I'm having: - the default color of the text is set by the "primary" background color, which makes no sense. The default text color should be able to be set independently of the background. - when I select individual blocks of text and give them a new color they sometimes randomly change color, or sometimes just a few words change back to the background - there is no way to edit the source html in the new editor. Completely a non-starter. - there is no way to include contact details, such as last gift amount, within the body of an email. These are all major problems, since the new editor is a step backward from the control of the old editor.
All Star

Two more:

 

The line-spacing of the text varies at random, and there's no way to set it to be consistent throughout an email

There is no way to select "13" as the text size, even that's what the text within my block is set to.

Senior Member

That was definitely a strength of your platform over ***removed by mod*** and what not: we could get our final product to look the closest to what we intended because we could go in and fiddle with the html and style sheets. If anything, I think you should give more control over that, rather than less.

CTCT Employee
Status changed to: New
Thanks for the feedback! The beta editor doesn't currently have the ability to edit HTML and CSS. We're considering some different options for code view that will be implemented over time.
Senior Member
So I could fix issues like font size inconsistencies when on mobile device or just to customize. Multiple choice could be placed in a drop down for example and more options to brand it and make it more like our format. Thanks!