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Need to edit HTML

Need to edit HTML

Arghh not dig'n it. How can I view a new account in the old editor? The new editor is like the new social social sharing tool... a wicked drag.

214 Comments
New Member
There should be a way to edit code of a Constant Contact template. I want to create 100% width for an image that I placed in a Constant Contact template. Some test deployments, there's white padding on the sides when some people open the eblast. WordPress does a good job with visual and text layout tabs, and that would be a great way for advanced users wanting to start with a solid framework that Constant Contact provides.
Occasional Visitor

I'm an affiliate rep for you. After experiencing your new editor I'm going to discontinue selling your services. Your new editor sucks. It's nowhere as easy to work with as the previous editor. There's no access to the HTML. I cannot control the size of images. It's clunky. Go back to the old editor. And the excuse that someone might mess up a design so that it won't be responsive doesn't hold water. Experienced designers aren't that stupid. Besides, I know that this excuse is nonsense. MailChimp let's their users do this. 

 

Mark Viergutz

mark@mvcreativeservices.design

Senior Member

PLEASE PLEASE PLEASE  Add the Code Block feature to the new 3rd generation editor!!!! I have been waiting for over a year since the new editor came out for you to add this back in. Seriously thinking about switching platforms because of all the new limitation the new 3rd generation editor has.

CTCT Employee
Status changed to: Open Questions

Thank you for the feedback @MARCIA11,

Sorry to hear you're having trouble in the new editor.  I'd like to understand your feedback better.  Are there any specific reasons you are wanting to edit the HTML?  As far as controlling the size of images-- are you having trouble controlling them within the editor, or are you seeing them re-size after you send?  If you'd like to chat with someone let me know and we can have a member of our team reach out to help

All Star

I also miss the ability to edit the HTML.  I repeat content. Often a year later. In the Legacy editor I saved the HTML code to a text document.  When needed, I copy and paste the HTML text into the new email and edit as needed. The ability to do this saves this volunteer tons of time.

Occasional Visitor

This is what MailChimp'S editor looks like:

MailChimp Editor.pngThat's what an email editor should look like. You don't even have a way to insert images, for crying out loud. We're stuck with your confined content blocks. 

 

I agree with M.Elaine. I also used to save the HTML from previous templates to paste it in to save time. Now it can't be done. 

 

I've begun moving my clients over to MailChimp, where we're treated like sophisticated adults. Adios.

Occasional Contributor

Can't agree more - really miss the code!

And I'm looking for a new provider too - hoping to find one that also is quicker to navigate when managing lists, etc.

All Star

Extremely disappointed that you took away the HTML editor. Please bring it back. We used the feature often.

Occasional Visitor
you cannot edit html when tethering from a mobile phone.
All Star

We also are struggling without the ability to edit HTML and CSS.  We relied on this heavily for formatting.  We also had code snippets, most notably to control spacing/padding/margins and to have fully-clickable buttons (yours require clicking on the text within the button).  Please bring this feature back!

Occasional Visitor
Hi. I thought I'd try the new editing function and, while I like the new drag and drop feature, I'm hoping you'll be adding some things back. I didn't see the HTML feature. This is an essential piece of formatting on your platform. Sometimes there's an extra space, a color is off, the alignment isn't right or the font is messed up, and it's just easier to go behind the scenes and fix it then mess around with the formatting buttons. Also, there's little control on where an image can go. I dragged and dropped and image and it went to the top of my letter, but I wanted it below the salutation. I couldn't do that. When I tried to add another image it created a column when I really just wanted the image to go below a few paragraphs. If I had access to the HTML I could adjust the image. I think it's great you're trying to make it as easy as possible to create communications in Constant Contact, but please don't take away the functionality that allowed for the flexibility you had before.

Also, the anchor or internal linking is MIA.

 

We have a table of contents at the top and insert links there to each content item.  But, NO?!

All Star

Why is it taking so long to fix this issue?!?

 

Many users, including myself, have been asking for the ability to see and modify the code for quite some time now and yet nothing has been done about it. So disappointing and so frustrating that all of the comments are followed with a "thanks for the input, we will pass it along, blah, blah, blah" and still no action!

 

GRRRRR!

Developer

I'm trying to use the new editor and templates, but it is so limited as others have pointed out. I keep using my legacy templates instead, but I wish I didn't have to. I have no issue using the <custom code> editor, but then my clients can't duplicate and edit the emails because they don't know HTML. I could try to get "close enough" with the new templates, but then I'd get yelled at by our creative director that they look dumpy. I can't stress how important it is to have control over the HTML. I hope this gets resolved before I am compelled to recommend that our clients move on to another provider.

All Star
Tried your template. Hate it. There is no html view. I need to add an image map. Not intuitive.
Regular Visitor

Tried my first 3G template today and an seriously underwhelmed. As stated in many of the previous posts, not having an HTML nor CSS editor is a major drawback. Not sure what I am going to do going forward. Will try to complete my current email and see if results are better, or not.

Occasional Contributor
After looking over the 3rd Generation Editor - It seems like it would be very useful and faster for those that do have a lot of design background or do not know HTML code to load content to a given template. However, for those of us that like to push the envelope and enhance upon what is available by inserting additional code, along with features that we have designed from previous 2nd Generation Editor Emails; First, it would be great to add back the HTML code option - because no matter what, sometimes code 'pops', and it would be nice to be able to go in and control/fix that. And, Second, it would be great to devise a method by which we can copy blocks from 2nd Generation Editor Emails and place them in a 'corral' in the editing portion of the 3rd Generation Editor, so that we can 'drop and drag' them into these new templates.
CTCT Employee

@LisaB834 Thank you for the valuable feedback. These are some good ideas and I will pass your comments on to the editor team.

Occasional Participant

Agreed, I'm new and already I hate it.

 

It's like giving a 30-year-old IT designer crayons and raggedy paper and saying "Here, make something elegant." 

 

I suspect the bolded statement (they want to sell custom designs) has sussed out the real issue. We're going to have to look at competitors, also, no way am I going to deal with this insanity.

 

 

Senior Member
We exclusively use advanced email editor with custom HTML emails. We can't use tags to segment our lists. In fact we can't use most of your newer features, like A/B testing. This is a huge oversight in your development of new features.