Permanent removal from trash

Please consider adding as empty trash feature. Fully understand there is no limit but completely deleting campaigns works better. Especially if multiple users use same account. Thank you

Top Answer
Adelina_R
Employee

Hello @user756829 

 

There isn't currently a way to permanently delete campaigns. There is a feature request to have to ability to do so that we are looking to possible add in the future. Currently, if you are needing to remove a campaign or link within a campaign permanently you can call into our support team for assistance. 


54 Comments
Candace_M
Employee
Status changed to: Open Questions

Hello @JaniceM970,

Sounds like you would like the ability to permanently delete campaigns from the deleted folder. At this time we don't have the ability to do this, but I will gladly track your feedback on this. If you had an option to filter what was recently deleted would this help? You currently have the option to filter new to old, or last modified under deleted, but neither will list them in the order they were deleted in.

KathyCaseyatBethel
Occasional Participant
How do I get rid of the emails I deleted permanently?
TheBridge_20
Participant

Why wouldn't there be an option to delete deleted campaigns?

MaceyMack
Participant

This feature is much needed! Why keep something that is trash? Doesn't that fill up your servers??

Marisa_M
Real Estate

It's 2020... why isn't there a function to empty the deleted folder? 

cocpb
Participant

Hello - It seems as though Constant Contact customers have been requesting the capability to be able to delete old emails & test emails that have been deleted and place in the trash folder within your program. I see requests for this feature dating back to 2012 - 8 years ago. Every other bulk email company has this feature and it is now 2020, I think it's time for Constant Contact to listen to their users and enable this feature. There should be a pop up that says "Are you sure you want to delete, as this cannot be undone" and the user will click "yes" so that they can finally empty emails that are no longer necessary to keep. Please enable this feature in 2020, listen to your customers. Thank you.

NorthT
Participant
Please allow me to permanently delete some of my files so they aren't anywhere in my account.
CerritosCollege-EconomicDevelopment
Occasional Participant

I'd also like to be able to permanently delete the test campaigns I deleted. Please add feature.

user756829
Home & Building Services
I want to delete the emails in the Deleted folder permanently, how to do? Thank you
Adelina_R
Employee

Hello @user756829 

 

There isn't currently a way to permanently delete campaigns. There is a feature request to have to ability to do so that we are looking to possible add in the future. Currently, if you are needing to remove a campaign or link within a campaign permanently you can call into our support team for assistance. 

CathyE898
Participant

when will CC allow us to permanently delete the trash? We pay good money every month. Let us control our own information!!!!

DavidL028
Participant
Why is it so hard to delete a campaign! I can't override the name. Why so difficult!
CindyB5109
Participant

It looks like there have been MANY requests to be able to delete/empty the deleted campaigns in the trash can.  

When will you be adding this feature??

It is frustrating when you need to use the same name as a previous campaign, and changing the name of Holiday's is not prudent.

ChahnaP
Regular Participant

I see post after post about adding the feature to permanently delete campaigns from the trash folder. It's 2021 and constant contact has still NOT added this feature.

I'm finding after signing up, there is much to be desired with this platform. 

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