Please work to support foreign characters. Chinese audience is a sizeable chunk of business and for such a large email management tool it is strange that you cannot support it. thanks.
We are considering this idea to be implemented. Most of these comments were due to the limited support to foreign characters in our legacy editor. With the retirement of that editor, we no longer really have issues with supporting the characters mentioned here. Non-English languages, em dashes, curly quotes, etc. are all displayed as expected. One exception to that may be right to left languages which could run into some alignment issues.
It is a good idea to implement Arabic Language to Constant Contact, we we have different Egyptian merchants dealing with different local providers due to lack of Arabic Language in Constant Contact.
On the other hand, most of our customers are located in Egypt & Middle East that main language is Arabic and this will increase newsletter visibility and decrease bounces.
Please allow "special" characters to be coded in HTML in emails (i.e. em-dashes or smart apostrophes). I've tried entering them with various code formats, such as — and when the email is saved, they revert to single dashes or plain quotes.
Please support Arabic. In the previous message, Tom you say you may have a way of customizing Arabic language support with HTML codes. Is this something I could also get my hands on???
Dear Sir/Madam,
is there a possibility of adding special characters for Slavonic languages, namely Croatian, to your features? It is rather difficult and unprofessional to send a newsletter to our clients with some characters missing or replaced with some other character, often changing the meaning or the sound of the word itself. We believe you can see the importance. We thank you in advance for your reply.
We cannot use it because of language .. Fonts are not compatible. Pls start to work for Turkish language. We are franchise of WSI in Turkey Istanbul. Regards Pınar Massena
Thanks for sharing this feedback, @ThomasH504 ! Can you tell me more about the content you would like to include in these custom fields? Are they customer identifiers or customer specific information?
I cut/paste my word documents into text edit and from text edit cut/paste that into my newsletter template. I always receive a message that characters are not supported. CC then won't let me save my work until I go back, line by line, to fix this. These characters they say are unsupported are basic letters, periods, etc. I write 700+ word newsletter articles in Word so I can then send to someone to edit. It would be too time-consuming to then re-type my article into CC's template. Please fix this because it makes it very hard to create a newsletter this way. Thank you.
I completly understand how this can be frustrating. We don't suggest copy and pasting since not all of the formatting from Word will work with Constant Contact. Can you try pasting without styles?
When creating a report, Spanish characters are not supported and create a string of unrelated English characters. Is this due to CC or could it be a local setting that's missing? I have no problem using these characters in Excel or other software though. Example: Ramón should be Ramón.
Hello Constant Contact, When entering copy into the email, we're unable to use the em dash. Instead, it's truncated into a hyphen. The dash is a vital piece of grammar. Please allow its inclusion. Additionally, when entering a caption under a picture, once saved, the text defaults to white. Invisible, in other words, on a white email. This seems counter-intuitive. Please remedy. Thank you. Kevin at Hudson Valley Lighting
Took me 20 minutes and a call to Constant Contact to add a "TM" mark to a product name in my email. How about creating an "insert symbol" function like Word has to make it quick and easy? Dealing with the HTML code makes a non-IT, marketing type like me a little nervous!
This is a critical issue for us. We are issuing a press release and cannot properly represent the names of people and places in Hawai'i. The limitaiton makes us look backward. We urge Consant Contact to address this problem ASAP.
I am relatively new to CC but am seriously thinking of switching to some other provider that supports basic characters like em and en dashes. I work for a publisher and we use these a LOT. I can't believe something this simple has been missing for years! I have been trying the various works arounds posted in forums and they don't work or work well. Has anybody used anything lately (ie. in 2016) that actually works?
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