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Please support foreign characters

Please support foreign characters

Please work to support foreign characters. Chinese audience is a sizeable chunk of business and for such a large email management tool it is strange that you cannot support it. thanks.

68 Comments
Visitor

Took me 20 minutes and a call to Constant Contact to add a "TM" mark to a product name in my email.  How about creating an "insert symbol" function like Word has to make it quick and easy? Dealing with the HTML code makes a non-IT, marketing type like me a little nervous!

Thanks!

Tom

Occasional Advisor

This is a critical issue for us. We are issuing a press release and cannot properly represent the names of people and places in Hawai'i. The limitaiton makes us look backward. We urge Consant Contact to address this problem ASAP.

All Star

I am relatively new to CC but am seriously thinking of switching to some other provider that supports basic characters like em and en dashes. I work for a publisher and we use these a LOT. I can't believe something this simple has been missing for years! I have been trying the various works arounds posted in forums and they don't work or work well. Has anybody used anything lately (ie. in 2016) that actually works?

Established Member

A client asked for a  ▶ in the subject line. It reverted to ascii code when saved and sent bare ascii code. Can't we get support for some symbols that have been tested and safe for years? I have to tell the client that we can't meet their request because we use Constant Contact.

Member

Hi. We are very happy with Constant Contact with one exception--lack of support for languages other than English--especially those with non-English characters. We cannot use non-English characters in the subject line at all. And with a language read from right to left (eg--Hebrew) the formatting of the content is a horror!

 

It's a global world out there Constant Contact. Get with the program!

 

Due to this, we are currently looking to migrate to another solution. Sorry to have to go but we must meet the needs of our business.

 

 

Member

Anything new regarding supporting Arabic language ?

Visitor
Can we add Chinese Language to the subject line? it's frustrating for my clients in China that they don't know what is it about when my subject line is in English.
All Star

It's the most ridiculous issue. What kind of program just doesn't allow a vital piece of punctuation? It's like not being able to use a question mark. I can't believe we even are experiencing this issue. I can't believe how many posts about this I've seen on this forum and still nothing has been done. We need an em dash, en dash, and I would really, really like for you to allow us to switch from straight quotes to smart quotes!

All Star

How is it that Constant Contact is supposed to be a great email distribution program and it doesn't allow for the "em dash" or "en dash"? I've had to resort to *gulp* double hyphens!!

 

Has anyone there taken a grammar or writing course? Have you read all the comments on your boards about this issue?

 

The em dash is a vital piece of punctuation. I use it daily. Even your forum boards allow for the use of an em dash. However, even copying and pasting won't allow us to use it in our email campaigns.

 

I can't believe I even have to post this... *sigh*

Member

Any new updates to this? I hope you can support Arabic language very soon.

It is so confusing that you do not support a language spoken by over 420 million peole but support languages such as the Occitan language spoken by about 1.5 people in southern France. Any there any plans to support Arabic in the future?

Established Member

I agree.  We really need to have the ability to have icons in the email subject line.  Any updated status on this?

Member

 We really want this too. 

Member

Another vote for this "functionality" to be added. It's the 21st century, after all. 

Visitor

 It would be great to be able to use Spanish and Portuguese characters as well

New Member


 

New Member


 We are trying to palce Arabic in Subject Line and  we receive (آخر الأخبار من دار التمليك) - I believe constant contact supported Arabic characters?   It does in the main text body - just not the subject line?  

 

Any help?

All Star
Hi! With the newer templates that are easier for people to see on mobile devices, there is no ability to add the Registered trademark that I am required to use with the word REALTOR. I keep leaning away from using the newer templates due to this reason, is there anyway that ability will be returned? Please advise. Thank you!
Moderator
Status changed to: Voting Open
 
Occasional Contributor

I would like the system to improve by accepting with no problem  accents and special characters from other languages ,  we run constant conctact in Mexico to promote events in Cancun and Spanish use accents , when ever you type something like   adiós !   the system turns in into  ad$)"($"·/$$os  provocating it to crash some times .  I guess by improving this  special characters "friendly"  thing , more people like lets say Germans  could use it .