RESENDING a template/marketing piece

0 Votes
CAN YOU PLEASE make it easy to RESEND a piece upon the request of the customer??? As it stands now, when you try and enter the address the system comes up with "you've already sent" or a "same name" notation....??? You've got "quick send" somewhere but it's BURIED and not easily found.... IT IS COMMONPLACE TO HAVE TO SEND AGAIN......!!!! PLEASE ADJUST AND MAKE IN APPARENT HOW TO DO THIS. THE Word 'RESEND" SHOULD BE SET OUT AND OBVIOUS.... THANKS~!!!!!
3 Comments
BarbaraG3
Occasional Participant
You have buried in Contacts a "Quick Send" option that asks you to choose an email in the last year to send your noted "Quick Send". Hello? Any email? What is they're all different and customized for the prospect?!?!! How about an option to RESEND the exact same information since many busy and smart folks don't want to spin their wheels looking for an email and will say "can you send it again, I don't see it" (or don't want to spend time looking - understandable....). YOU SHOULD HIRE PROFESSIONAL CRITICS FOR YOUR WORDINGS..... A LOT OF THEM MAKE NO SENSE AND MANY (Like this one...) SHOULD BE INCLUDED....
Frankie_P
Moderator
Status changed to: Open Questions

Hi @BarbaraG3 where in your account are you looking for the option to resend an email? Are you looking to send your sent email campaign to a new contact in your account or someone who received the original send? Where would you expect to see the available quicksend feature? Does this tool help fit your needs?

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More

What's New

See the latest Constant Contact product release notes and updates.

Learn More