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Schedule Unopened resends

Schedule Unopened resends

In the event tool, there is a great feature to schedule future inite emails to anyone on your list that has yet to register. I would love for a similar feature to be added to normal non-event emails where you can schedule future emails to send to anyone that has yet to "open" your email. The quicksend feature (a little buried, but it's there) works, but it requires logging back in navigating to that option, and resending it manually. Having the ability to schedule those quicksends to unopened would be AWESOME!

Top Answer
Kyle_R
Administrator

Thanks for the feedback! We heard a lot of feedback around wanting this functionality, and we implemented the ability to do this automatically set up and email to non-openers when you schedule your campaign. Detailed instructions can be found in this article.


5 Comments
Regular Organizer

Great Idea, thank you for sharing!

Regular Organizer
Status changed to: Voting Open
 
Occasional Contributor

Agreed, I was about to suggest the very same thing! Re-sending to contacts that did not open is a great way to increase overall campaign response, but because it has to be done manually it's very easy to forget or not have time for.

 

When scheduleing a campaign to deploy, it would be ideal if there was a way right there to pre-schedule a second deploy date and time to unopened contats with revised subject line information. Please consider this feature for a future update, it would make so much sense and be such a great addition to an already great platform! Thanks!

Visitor

There is an option on sent campaigns "Resend to..." which opens with the warning: "When resending, we'll only send to email addresses that have not received this email previously."  Does that only send to "Did not Opens"? Is "Did not Opens" the same as "have not received"? Confusing.

Administrator
Status changed to: Closed - Implemented

Thanks for the feedback! We heard a lot of feedback around wanting this functionality, and we implemented the ability to do this automatically set up and email to non-openers when you schedule your campaign. Detailed instructions can be found in this article.