Support en and em dash

Would be great if the system is able to support more advanced punctuation like en and em dashes, right now it just converts them to hyphens.

To be clear of what I'm referring to, see the link below.
Occasional Participant

It used to support them! Why did they take it away?

Occasional Participant

I did find this:   <span style="letter-spacing: -3px;"> --- </span> which puts in an em dash


Super Participant

Yes, but that will only work if you can edit the html which has been taken away.

Status changed to: Open Questions

Hey @RobertM065 is there a specific area where you're not able to insert the em-dash? I just tested within our editor and was able to insert it without an issue. 

Frequent Participant

So... the way I usually key in an em-dash is by pressing Shift/Option/Minus keys at once. In CC it shows it as a nice long "double hyphen" as it's supposed to, but then when I save and send the eBlast, it reverts back to a single hyphen. Every time. It's really annoying because it looks like my grammar is incorrect to readers. 

Frequent Participant

Please fix the am-dash!! We need it, it is grammatically necessary and is driving us all nuts. So simple, yet still no luck:-)

Status changed to: Closed - No Action

Thank you all for taking the time to post in the Community! It's important to note emdashes can be included by copying and pasting it into your email's text through our Third Generation Editor. If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.


Nope. Tried copy and pasting an em dash. It reverts.



Hi @JimB12599 I apologize for any confusion my previous response may have caused. You are seeing this emdash revert because you are still working in our older Second Generation Legacy Newsletter Templates. This feature is currently available in our Third Generation Editor. I would recommend switching to our Third-Generation Editor to have access to this feature.

Occasional Participant

Wow, I had no idea CC had shut out editing of html in their templates. I've been using a legacy template for some time now, which still has the html editing, just duplicating the template and altering it as needed for the one client I have through CC. I just checked to see what is available in their Third Generation Editor – not a pretty sight from a designer's point of view. I did notice when you go to create a new "email," in the upper right there is an option to set up a pure html email; no doubt meant to discourage any novices playing around.


It does explain a lot though... about a year ago I got a couple of calls from a sales representative to be "a partner." They were pushing me to upgrade to their most current editor, use their staff to create and send the email campaigns, and even to just "pass along my clients" for a monthly stipend. They even offered to set one up a template for free, BUT NO DESIGN INPUT ALLOWED. I went for it, just to see what they could do. Gave them the link to my client's website and they of course had access to my previous campaigns. It may have been perfect for function, but failed in all other aspects (design, branding, marketing). My impression is they are trying to cut out the middleman (designer/programmer/web designer) and go for the end users. In other words, the small companies who don't know better.


Just because you know how to use a hammer doesn't mean you know how to build a house.

Occasional Participant

Thanks Land-Connection for the em dash hack. I used it in my Legacy template. 

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