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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Text emails look horrible; labor intensive

0 Votes

Text emails look horrible; labor intensive

Constant Contact is way behind industry standards in terms of the formatting of plain text emails. Your system replaces my URLS with tracking URLs that are unnecessarily and ridiculously long. Ideally, the system should create a clean text version that I can then edit, as I see fit. As it stands, these are very LABOR INTENSIVE to get them to look presentable. Frankly, I'd rather have a text email look good than have it filled with garbage just to track clicks.No one is going to read it anyway when it's a hot mess! I am seriously considering returning to my previous email vendor. Their text version was clean with URLs entered as footnotes. (And, they are a relatively small company!) For more specific communications re. this issue, please see ref:_00D708xak._500391Z0hY3:ref
4 Comments
Moderator

 HI @QUAdmissions

Thanks for this feedback. Do you have a lot of users who read the text version only? If so, do you know why they choose that version? Do you send out one email for both the people who view the HTML and Text versions? If you sent different versions you could always remove the tracking from the URLs in the text version as to cut the edit time down.


Thanks for your help!

Moderator
Status changed to: New
 
Moderator
Status changed to: Open Questions
 
CTCT Employee
Status changed to: Closed - No Action