Hello there, My username is vas@umd.edu I just tried to create a new email, but the wizard isn't loading. All I see is the spinning wheel. I tried logging in and out. I tried clearing the cookies. I tried using Incognito mode. I even tried using a different browser. I click "Create," then "Send an Email," and all I see is https://static.ctctcdn.com/ui/images1/campaign-ui/loader.gif Please advise. Regards, Vas.
I am sorry to hear this is happening, it sounds very frustrating! It sounds like you are working in Chrome, thanks for the details here. What was the other browser you have tried? Can you attach a screenshot of how this looks when this happens? It doesn't matter what browser you are in for the screenshot!
Chrome and Safari both having the same issue, still 3 days later. Thanks for investigating. Here's a video. It's exactly how I described: https://ctn.wistia.com/medias/nph7pqoj9i
Thank you for this video, this is super helpful! I absolutely understand how this would be very frustrating! I can't replicate on this end but I'm going to followup with you via email with a few additional pieces of info.
We're going to close this idea as there have been multiple improvements from our side to prevent this and there haven't been any reports since January. Please let us know if this is still happening!
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