Turn off Mobile Template Splash Screen

Turn off Mobile Template Splash Screen

Each and every time I copy an old newsletter to edit for a new publication ( I have about 50 clients I publish for in another account and 1 I publish for in this account ) I receive the mobile template splash screen.  It was great the first few times and I'll admit I even looked at a few mobile templates.  But I don't have the time, nor do I feel the need to switch everything I publish to a mobile friendly template.  I've looked at everything I publish now in a mobile setting - it looks fine - why the push to switch I wonder? How do I turn it off?  The splash screen is an annoying extra step and I've seen it enough I now have it comitted to memory.  HELP!  TURN IT OFF!

40 Comments
Occasional Visitor

I changed my template for a daily message I send to a mobile friendly one but I still get a pop up every time I log in saying that this template is not a mobile friendly one and why don't I consider using one. It's very annoying and after contacting CC via the usual email method 2 times, the last reply asked me to post here so that I'd get more attention, so here it is. I hope this problem can be fixed soon.


Screenshot 2015-10-21 15.00.54.png
CTCT Employee

Hello @MarkK20

 

Thank you for posting your feedback about this pop up. I have moved it to an area where we have a few other posts about this as well, so that is has the best visibility by the people who need to see it.  

 

 

Thanks, 

Moderator
Status changed to: New
 
Frequent Visitor
OKAY, ENOUGH ALREADY, AND YES THE CAPS ARE ON, ON PURPOSE. I HAVE CALLED THREE TIMES TO COMPLAIN ABOUT THIS AND YOU DO NOTHING. I AM SICK AND TIRED OF HAVING MY WORK SLOWED DOWN BECAUSE IF HAVE TO KEEP CLOSING OUT AD BOXES ABOUT MOBILE APPS. I GET IT, I CAN READ, YOU HAVE BEEN DOING THIS FOR MONTHS. PLEASE GIVE US AN OPTION TO OPT OUT OF ALL ADS OR AT LEAST TO STOP THEM ONCE THEY START. FOR A COMPANY DESIGNED TO SAVE US TIME, YOU ARE DOING ANYTHING BUT. Paul S. Garrard Founder and President PGPresents, LLC
Frequent Visitor
Okay, I am SO tired of hearing "so sorry about the long wait". Your promotion for mobile devices is SO SO SO OLD, get over it, quit slowing down my work with your stupid popup ad which I have been getting for a month and which NOBODY seems to care about. You're about to lose a customer, as if you cared. Paul Garrard PGPresents
Visitor
Lately, I've had to close many windows of marketing Constant Contact is doing through it's interface. It is starting to get a bit out of hand and is interrupting my workflow. Is there somewhere that I can turn these features off?
Frequent Visitor
Okay, guys, for the last time, please PLEASE cease and desist with the promos about mobile apps. This has been going on for well over a month and it is SLOWING DOWN WORK when you have to close the popup box each time you try and send an email. Tell me one, then STOP. Paul S. Garrard PGPresents
Moderator
Status changed to: New
 
Moderator

Thanks for posting!

Member

Please add an option of "got it" or "don't tell me this again" to your pop up that I've seen dozens of times. Here is the message that is presented to me over and over again.  It begins, "Did you know?"  Yes, I do know!

 

Did you know?

More than half of emails are opened on a mobile device.

Our mobile responsive templates format your email to best fit your recipient's device. The template you are currently using is not mobile responsive. Would you like to select a new one that looks great on mobile?

 

 

Moderator
Status changed to: New
 
Moderator

Thank you for posting this feedback! I've passed your kind words along to Robin and the management team here. 

Member

For months I have had to click though your same ad for templates entitled "More than half of emails are opened on a mobile device" in order to copy an email from my preferred template.  Your own statistics tell me that by far, most of OUR subscribers open our emails on a computer, so I find this ad irrelevant. It doesn't give me much confidence in your ability to help me market effectively, when you are repeatedly not marketing effectively to me. The ad also slows me down and makes my time on your site less efficient because I have to wait for the ad to load fully before I can click it to make it go away. Thanks.

 

 

Moderator
Status changed to: New
 
Moderator
Status changed to: New
 
Occasional Visitor

I've seen your popup message about making my email mobile friendly about 100 times. It pops up each and every time I log in. All you need to do is put a check box that I can  click to say, "yes, I get it, don't show me this message anymore". BTW, my emails are already mobile friendly according to your support staff, so the popup is even more annoying.

Moderator
Status changed to: Closed - Implemented
 
Visitor
Hi, I think we have all had plenty of time to decide if we want your Mobile Template. PLEASE stop spamming us with that pop-up. Maybe put a button somewhere for those who still want such? It is quite annoying. The rest of your site is great! As are all your staff. Thanks.
Visitor
OH MY GOOD LORD please disable that Honey pop up. HUGELY infuriating that you can't make it go away.
Member

I just uninstalled it from Google Chrome - hopefully it will go away now!