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Viewing Mobile Version vs Desktop Version in Preview

Viewing Mobile Version vs Desktop Version in Preview

These days it seems that our percentage of mobile opens is increasing. The only trouble with this is that if we design for mobile, the email looks terrible on desktop and vice versa. I have two suggestions for Constant Contact to aid people in marketing via mobile and desktop to users.

 

1. Add a 'Mobile View' to the preview window where you can view HTML, Text Version, and Without Images version for ease of use. This eliminates sending several emails to yourself to check on your mobile device. I think people should still check their mobile devices, but having a preview would at least let people know if they are on the right track without wasting hours tweaking templates and re-emailing them. (Facebook does it)

 

2. Add the ability to view the actual list of contacts that open your email on mobile or desktop. Because the templates for desktop and mobile are so different (ie. 14pt font vs 24pt font and single column images) it would be nice to have the ability to create two versions of the email 1 For mobile and 1 for Desktop. I understand this creates more work for the average user, however, the campaigns would be more effective as they will be showing up correctly for the device they are meant for.

 

Mobile responsive or not. If you use a 24pt font in an email it looks great on Mobile and completely horrendous on Desktop. The whole point of mobile responsive templates is it to work well on both devices. Until Constant Contact can up their game on the mobile template side of things, it would be nice to at least have the option of splitting your list for mobile vs desktop users to ensure the most efficiency and response on a campaign. 

12 Comments
Occasional Visitor
Hello, I believe that you should update your system so that one can view how their newsletter appears in mobile format and desktop format. with that. one can then determine how to make further adjustments to their emails. best, Felicia Morrison
Moderator
Status changed to: New
 
Moderator

Great idea, thanks for posting!

Moderator
Status changed to: New
 
All Star

I agree Natasha. Although very new to this software, we've spent the better part of the morning with a learning curve. Sending emails to 3 different phones and 3 desktops to see what text works, where the padding is for photos, why this one distorts on that email and browser, it's been very time consuming. We'll focus on mobile for now but our emails are very photo oriented, not coupons and surveys. We were hoping for individual templates for our different variety of needs and targeted clients but if each one is this labor intensive we're losing ground in the saved time department.

CTCT Employee
Status changed to: Certified Great Idea
 
CTCT Employee
Status changed to: New
 
CTCT Employee

Hey Everyone,

 

This mobile preview feature has been implemented in our new editor. Please reach out to our customer support teams for more information about your specific editing experience and how you can try our new editor!

CTCT Employee
Status changed to: Closed - Implemented
 
Member

Is there anyway to prevent my logo from being gigantic in the mobile version? It looks fine in the desktop version, but fills up the who screen on mobile. Any tips would be greatly appreciated.

Occasional Contributor

I totally agree. The automatically formatted mobile versions are terrible, and especially muck with the images.  Even if there was just a way to resize/relocate images or edit the text size, that would be a great improvement.  I also worry about how the automatically formatted mobile version appears on a tablet screen, since my nice little logo gets resized to take over the width of the screen I can imagine that it is a little alarming (and pixelated) to open that on a tablet.  Having more preview options would be great, but having a less frustrating way to make the email look appealing would be better.   

All Star

I agree! It would be so nice to be able to create 2 different versions of the same email blast: one for mobile viewing and one for desktop viewing.