Where are the Thumbnail Previews on the Email Page?

New look doesn't seem to show the campaign thumbnails on the list of campaigns. Big negative!

149 Comments
Regular Participant
I really hate the fact that the thumbnails have disappeared!!
Moderator
Status changed to: New
 
Participant
I used to be able to see thumbnails of all my emails from the homepage. Not anymore. This does not improve my customer experience.
Occasional Participant
what happened to the thumbnails? That was a great asset in jogging my memory as to which style of newsletter I wanted. Now I have to open a gazillion newsletters to find what I want. Also, why can't I print page?
Occasional Participant
I found this to be very useful, so I could choose which one I wanted to copy and edit. Please bring them back on the list view.
Occasional Participant
It would be nice to be able to scroll down in the preview to be able to see the whole email!
Health Practitioners & Centers

@themensrm wrote:
It would be nice to be able to scroll down in the preview to be able to see the whole email!

 

 

We have VERY long emails and I am always using the Preview mode when preparing something to send out. I am able to scroll just fine, no problems at all.

Health Practitioners & Centers

Not sure why you are having problems with the previews. When I select "Preview" I can scroll up and down, no problem. As to Thumnails, that's why they're called "Thumbnails" it's just a short snippet of the top part of the email. To read it in it's entirety, click on it. Easy to do.

Participant
This was a very helpful feature. I could quickly find a past campaign that was similar to the new one I was planning. I could then copy the past campaign, update it as needed, and send it out. It seems that the "new" Constant Contact only shows you the titles of past campaigns, and not the preview images.
Super Participant

Totally agree...

 

Interesting how we went from messages of "Undergoing Normal Site Maintenance" to a total redesign of our interface.

 

 

 

 

 

 

Participant
I'm considering cancelling and switch to another company. Horrible update.
Participant
don't like the new home page... no images of previous campaigns without clicking through
Occasional Participant
the page before login is till geared to soliciting new clients rather than prioritizing those of us who PAY for this reduced service (no longer have tech support on weekends but price remains same) Login should be in the center of the page and try to realize that NOT ALL PAYING CLIENTS ARE WHITE -THERE ARE OTHER ETHNICITIES - WHY NOT REFLECT OTHER ETHNETIC GROUPS? When will you offer highlighting and abililty to change font of entire page at one time including all blocks of text
Participant
AAAAAARRGGGHHHH Please bring back the thumbnails of my emails. I can't find anything without having to click open every file. This is very frustrating
Member

NEED to reinstate thumbnails!!! Really stupid to take out such a truly useful part of the interface.

 

Employee

Hello @DaytonM5 ,

 

I apologize that this has been frustrating. We will be sure to submit your feedback to our product team. In the meantime, the best way to look at emails straight from the campaigns page is to click on the "Actions" tab next to each email, and select the "Preview" option.

preview_email_001.png

Regular Participant
Why do the campaigns no longer have thumbnails, this makes it very hard to find e-blasts and see what we did in the past. I'm not enjoying this new update I would like the old way back. Can you consider adding those back in?
Regular Participant

Agreed!

Occasional Participant

Please put the email thumbnails back into the emails list. My whole process has just been F***ed over by the redesign. 

I need to know what my past emails look like, because I use them as templates for my new emails. 

Occasional Participant
I really, totally, and completely hate that the thumbnail images of the campaigns no longer appear.
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