New look doesn't seem to show the campaign thumbnails on the list of campaigns. Big negative!
I totally agree - why the change? And how do I find the different templates for the emails?
I agree. It's very difficult to find old emails now. "View More Campaigns" takes forever to load. Instead of a "sort" --it would be nice if you could do a SEARCH for the title or keyword from a past email.
YES, a search funtion would be great. Before I could atleast flip through the campaigns via pages, but now its all on one page. Before I could remember, "well, my emails from May are on page 3 and I sent this campaign out around March so its probably around page 5". And the thumbnails were a huge help in me being able to find different ones. TBH the folder system doesnt work. If they actually want that feature to work than if I am in the creation process of an email, I should then be able to categoize it within a folder from there. I appreciate the thought of improvement but it was a huge let down.
yes, me too, and the "re-learning curve" is costing me time and money. I want a refund/discount and will be contacting the business office.
MANY people have been complaining for a LONG TIME about the loss of thumbnails on the main campaign list. This goes back to last December, and significantly increased in May. My guess is that this is when you forced the new interface on most of us. That's SIX MONTHS!
Constant Contact has provided NO RESPONSE!! How can you claim to value customer feedback if you NEVER tell the customer what you're doing with that feedback? Why not tell us what you're working on?? If you're not going to do this, tell us. Leaving your customers hanging for months and months is not a good way to behave.
Really, reallly, really miss the thumbnails! This is a huge imposition for my company in creating new work because we usually copy previous eblasts--but we are doing it for multiple clients so it's important to choose the correct layout. Thumbnails can't return soon enough!!!!! My team has wasted countless hours searching or re-creating work that used to take a few minutes. Please, please get the thumbnails back!
Please bring back the small image icon for Emails in all folders such as drafts, sent, and scheduled! Since our company is growing, it is very difficult to communicate what needs to be worked on or where we are in the process when staff can't see the image while scrolling to find it. Everyone seems to call the emails different topic names. This will help pulling up the correct email
I agree with some of the prior comments about disliking these new updates. I suggest bringing back the following:
-Show the time that emails are scheduled for
-Show the thumbnail preview
-Show the folder in which emails are filed in
I agree with all of these. I personally really need the thumnails back. I copy a TON of emails and this format makes it much hard to find them.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Find out about the life-cycle of a product idea when it is posted on our Feedback board.