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mobile app

mobile app

It would help a great deal if campaigns could be edited and created via the mobile app. It seems as though the app is completely pointless with how limited its functions are.
16 Comments
Moderator
Status changed to: Voting Open
 
Moderator

Thanks for posting!

New Member
Need a version for Windows 10 phones please.
Regular Visitor
Your new website is not intuitive. It was a giant step backwards! I used to be able to edit campaigns from phone in an emergency and now it is IMPOSSIBBLE. THE APP is even worse. What are we supposed you do when we don't have a laptop??
Regular Visitor
The app is useless and the browser no longer woks with phones.
Occasional Visitor
You need to offer a desktop site that people can modify an email and make it look professional from your iPad. I don't understand why I can get to it from my phone and not my iPad. The app is very disappointing. The sad part is if I want to lose my mind I can edit from my phone, but not my iPad. Is there any way to go to a desktop site from safari? This is ridiculous that I have to travel with an iPad and Surface to be able to send out new products from a show. I have to have my iPad to use the software I need from the show and have to carry 2 devices through security at the airport.
New Member
I am NOT fan of the app's very limited functionality. Also, I have had a hell of a time this morning trying to edit an email campaign I wanted to send out this morning. The app wouldn't let me add a hyperlink, and the website won't let me edit the actual body of the email. No screen shows up for me to edit the actual email. So now I'm not getting people directly to the blog post I want them to get to. So annoying! And then when I clicked "Share Screen" at the bottom of the website to try and get some support, it never "connected with an agent" or whatever the heck it was doing. Just a little frustrated this morning.
All Star

It is currently not possible to switch from mobile to computer, or computer to mobile if you are creating a campaign. If you begin on a mobile device, you have to finish and send it from a mobile device. The same is true for a computer.  It would not be so bad except that there are minimal options for blocks available on the mobile, making it virtually impossible to create a "reasonable" email campaign this way.  Please consider makig campaign emails accessible across both platforms.

All Star

This is a ridiculous situation, guys. Mobile is here to stay, so get on board with it!

 

I work so often from my iPad, from wherever I'm at, and cannot make changes to existing emails? Unacceptable! I'm a Virtual Assistant, of crying out loud - I work everywhere! Why can't the browser - Safari or Chrome - just let me work?

 

You cannot seriously still be using Flash. Adobe doesn't use Flash anymore and they created it!

 

Get with it, CC. I cannot, and will not, recommend this product until you join the 21st century. 

 

Now, excuse me while I go set up my client in.

All Star
Constant Contact has a truly terrible mobile interface for the business owner. I would love to see something that usable and intuitive. The fact that I even have to send this message is ironic. Just tired of dealing with an awful mobile back end.
All Star
When will the mobile site become functional again? Ever since the "upgrade" I pretty much can't do anything from the mobile site, when before the "upgrade" I could do almost anything I could do from the desktop site. I can no longer check email info (like looking to see who clicked), or resend emails, etc. I can no longer check survey replies or send survey invitations, etc. I can no longer edit event details like adjust registration limits. Etc etc etc.I used to use Constant Contact on the go from my mobile and no longer have this option. It is very frustrating to say the least. I have no idea why a business would restrict user access this way.
Occasional Visitor

I waste more of my valuable time trying to edit the email app. It does not change fonts easily - wont paste in my content. What a waste!!!

 

So unhappy with this poor excuse for an app. 

All Star
The mobile app does not work well and I can't see the full screen when accessing CC through the browser on my phone. I'm left with no full mobile access to CC. Can something get fixed SOON?
All Star
Hello, you suggested I download the app so I could more easily edit an email. This is a draft that my client created on your website, and I am trying to edit it on my iPad. I am not able to edit it on your website—it is grayed out. I am not able to edit it on the iPad because it was originally created on the website. This is unacceptable. You need to fix this in your next update.
Visitor

I tried to copy and edit an email campaign that I had created online and then needed to update via the mobile app.  After contacting customer support, I learned that campaigns created online are not accessible for edit and copy via the mobile app.  This makes no sense.  Often times I will start a campaign in my office but then need to finish up away from my office.  Or if I have to send something out quickly while on the go, I can't copy and edit a prior campaign (I have campaigns that I just need to change the date and time on) via the mobile app.  The two platforms should work seamlessly.

New Member
I should be able to edit a campaign that I started on the website on the mobile app. As of now, i'm unable to do this. Secondly, I would like to be able to choose from all of the email template options that the web has to offer on the mobile app. I only have 3 options on the mobile app which doesn't work well for my business. Please update the mobile app to have the same functions as the website. Thanks!