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Auto-responders

New Member

Auto-responders

Hi,

 

I have created 3 auto-responders. However, I can not preview and test them as the Preview and Test box does not seem to work correctly for me? I can preview and test normal email campaigns just not the auto-responders.

 

The key element is the scroll function and not being able to click the send test email button. I have tried this in IE and Firefox browsers and get the same problem. Is this a known fault? Do other people experience the same? Or am I doing something wrong?

 

Thanks

 

H

3 REPLIES 3
Advisor

Re: Auto-responders

Hi H!

 

Sorry to hear that you're experiencing this frustrating issue, but you're not alone!  Our engineers are aware of the problem and we should be seeing a fix for it soon.  For the meantime, the only workaround is to unschedule the Autoresponder to preview.

 

Hope this helps!

 

Brandon

Brandon Dautrich
Constant Contact Customer Support
Moderator

Re: Auto-responders

This post thread is archived, content is saved for education. Links will not be updated. If you need additional information please create a new post. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Moderator

Re: Auto-responders

This post thread is archived, content is saved for education. Links will not be updated. If you need additional information please create a new post. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!