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Confirmed Opt-in Not working


Confirmed Opt-in Not working



I recently enabled confirmed opt-in on my account and edited the confirmation email to be sent and applied everything and saved.


In my tests I am not recieving the opt-in email. I am receiving my auto responder and am getting added to the list.


I tried creating a new empty list and had the same issue.


I am using convert plug to collect information but that seems to be working fine and as worked fin in the past.


Any step I missed? Some of the instructions I found seemed out of date,


Re: Confirmed Opt-in Not working

This had to do with using convertplug. I have it working now.

CTCT Employee

Re: Confirmed Opt-in Not working

Hello @LaurenceD07


Thank you for reaching out! I am glad that you were able to resolve this issue. Please let us know if you have any further questions. 

Lenszie V.
Community and Social Media Support

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