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Greetings button missing on new templates

Occasional Visitor

Greetings button missing on new templates

Dear Marketing Team, I'm having trouble adding individual greetings to my emails in order to address JSF members by their first & surname. Could you please give me directions on how to do that using the mobile-friendly templates? Thank you Nivina Haddaden Communications Director
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Re: Greetings button missing on new templates

HI @Jordan-Strategy-Forum

To insert a greeting you will want to use the conversation button on the toolbar. 


On the overlay window you will be able to customize the greeting. 


Hope that helps!


Hannah M.
Community and Social Media Support

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