This area of the Community has been archived.
The methods listed in the 711 faq all have to do with Constant Contact's unique tags. Are there any links that I can add within a table? I understand why the tag is generic like that, so that it can be sent to individual email addresses and when they click the link CC already knows who is trying to unsubscribe.
Unfortunatally I would like the unsubscribe link within the table of my email. Is that possible?
At this time you cannot currently add an unsubscribe link to your email. I'm going to pass on your feedback to see if it's something we can update in the future.
Has there been any progress on adding that capability? I'd really like to be able to link to a generic unsubscribe form.
Hello Susan -
We have 2 ways that this can be accomplished.
If you're using your own XHTML coding:
Constant Contact allows you to add an "unsubscribe" link through the Advanced Editor. The link will only work in a standard XHTML custom template.
Note: The code for the unsubscribe link will not work in the Email Wizard templates
For a text link: <SignupLink type="optout">Unsubscribe</SignupLink>
Or you can add an additional 'Update Profile' link to the body of your email:
You can give the customer the ability to update thier profile by adding an Update Profile link into the body of your email.
To insert an Update Profile link into your email:
When a user clicks on the link within the email, they will go to the Mailing List Signup form or Update Profile Signup form, depending on whether they are a new or existing contact. They will enter their email address and then go to the Registration form that you can customize.
I hope those help!
Can you please update option 2 with the current UI? The XHTML editor throws error messages for nonexistant errors (myself, our designer, and an engineer couldn't find any errors) so using option 1 is not an option.
I'm going to have a specialist take a look at what you're working on and see if they can assist you. You'll hear from them tomorrow.
The SafeUnsubscribe image is still there, though the Constant Contact logo has been removed. Can you please remove this image from the footer as well?
Also can you make sure they reply by tomorrow morning Pacific Time? The email absolutely must be ready by then.
Hi Steve. The second logo has also been removed from your email footer. In regard to the unsubscribe link, one of my colleagues has been working on this, and it looks like he has a working version of your email on the account. If he hasn't contacted you about it yet, you should be able to see the copy of your email he was working on.