New Member
Posts: 1
Registered: ‎07-30-2013

How do you delete your account?

I don't want to pay another month. How do I cancel. Cancel me.

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Registered: ‎07-11-2012

Re: How do you delete your account?

[ Edited ]



Thank you for your request.


I would be happy to cancel your account for you.  The problem is that I cannot locate an account that exactly matches the information in your Community profile.  Please do NOT reply and provide your Username within the Community as this is a public post.


In order to assist you with canceling your service, please call our support team during our Billing Department's normal business hours which are 7:00am-9:00pm Eastern Time.  Our phone number is 866-289-2101.  Simply state your Username and that you wish to cancel and the agent will transfer you to Billing so they can cancel your account.  The process does not take long. 


I hope this helps!


Thank you for your time.




Troy Sparks
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"