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Registered: ‎07-30-2013

How do you delete your account?

I don't want to pay another month. How do I cancel. Cancel me.

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Registered: ‎07-11-2012

Re: How do you delete your account?

[ Edited ]

BeverlyD16,

 

Thank you for your request.

 

I would be happy to cancel your account for you.  The problem is that I cannot locate an account that exactly matches the information in your Community profile.  Please do NOT reply and provide your Username within the Community as this is a public post.

 

In order to assist you with canceling your service, please call our support team during our Billing Department's normal business hours which are 7:00am-9:00pm Eastern Time.  Our phone number is 866-289-2101.  Simply state your Username and that you wish to cancel and the agent will transfer you to Billing so they can cancel your account.  The process does not take long. 

 

I hope this helps!

 

Thank you for your time.

 

Respectfully,

 

Troy Sparks
Customer Engagement Specialist
866-289-2101

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"