07-30-2013 09:13 PM
Thank you for your request.
I would be happy to cancel your account for you. The problem is that I cannot locate an account that exactly matches the information in your Community profile. Please do NOT reply and provide your Username within the Community as this is a public post.
In order to assist you with canceling your service, please call our support team during our Billing Department's normal business hours which are 7:00am-9:00pm Eastern Time. Our phone number is 866-289-2101. Simply state your Username and that you wish to cancel and the agent will transfer you to Billing so they can cancel your account. The process does not take long.
I hope this helps!
Thank you for your time.
Customer Engagement Specialist
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