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New Member
MatildeG
Posts: 1
Registered: ‎11-03-2011

I can't edit my Templete on my ipad

I can edit the text in my Templete on my iPad. Has anyone else had that problem? How do you resolve it?
Thanks
CTCT Employee
mpizzi1
Posts: 192
Registered: ‎05-11-2009

Re: I can't edit my Templete on my ipad

[ Edited ]

Hello MatildeG -

 

Currently Constant Contact does not work correctly when creating emails on portable devices.

This is due to the scaled down nature of the portable browser.

I would be happy to submit any feedback that you may have for future portable support.


We do however have a Constant Contact app called quickview which is a free download.

If you would like to take a look at the following FAQ:4278

http://constantcontact.custhelp.com/app/answers/detail/a_id/4278

It will provide you a Overview of the Constant Contact quickview app.

 

If you would like to download the app, please visit:

http://www.constantcontact.com/offer/iphone/index.jsp

 

Mike

 

 

 

Tier 2 Community Support
Visitor
EricW13
Posts: 1
Registered: ‎11-12-2011

Re: I can't edit my Templete on my ipad

Mpizzi1 thanks for the info. It would be great to let CC know that making their product compatible with tablet users specifically the iPad would be very beneficial. The current quickview app is not comprehensive enough for iPad users especially with the screen format geared towards phones. I hope CC will consider making their product compatible with tablets. Thank you.
Occasional Participant
AdamY8
Posts: 3
Registered: ‎10-27-2011

Re: I can't edit my Templete on my ipad

Have to agree. I assumed when I bought my iPad that I would be able to use it for creating and editing newsletters via Constant Contact. Not being able to means I have to pull out a laptop. A real drag. I bought the iPad specifically so I wouldn't have to pull out a laptop or sit at my desktop.
CTCT Employee
mpizzi1
Posts: 192
Registered: ‎05-11-2009

Re: I can't edit my Templete on my ipad

Adam,

 

Im sorry that you are unable to edit your emails on the IPads. We are working on our system to make it more compatible to use on portable devices.

 

If you have any questions or feedback please let me know.

 

Mike

Tier 2 Community Support
New Member
HansH54192
Posts: 1
Registered: ‎12-12-2011

Re: I can't edit my Templete on my ipad

Mike,

I would have to agree with the post. Either Safari capability or a REALLY good IPad App would be Sweet! Is there a true timeline on either of these. It is the growing wave of technology....

Jarrad_M
Posts: 1,982
Topics: 276
Kudos: 234
Solutions: 89
Registered: ‎10-18-2010

Re: I can't edit my Templete on my ipad

Hi Hans,

 

We don't have an app that is specifically designed for the iPad, but I submitted your feedback to the CTCT Labs team to let them know you're interested in one.

 

Thanks for the feedback!

Jarrad

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Occasional Participant
MaryAnnM42
Posts: 4
Registered: ‎01-04-2012

Re: I can't edit my Templete on my ipad

This is a bummer...editing and creating emails is what we want to be able to do! Does CC have a timelime for iPad editing capability? Interestingly enough I appear to have no trouble editing and creating Mailchimp emails with my iPad!
Clique_Marketing
Posts: 1,437
Topics: 13
Kudos: 88
Ideas: 10
Solutions: 12
Registered: ‎10-20-2009

Re: I can't edit my Templete on my ipad

People are confusing iPads with laptops.  I'd bet the iPad will never be an officially supported device with CTCT, but I could be wrong.

 

Tony Schaefer
Constant Contact Solution Provider and SMS Marketing Specialist
www.cliquemarketing.biz




 

Marissa_R
Posts: 3,640
Topics: 435
Kudos: 215
Blog Posts: 306
Solutions: 85
Registered: ‎10-18-2010

Re: I can't edit my Templete on my ipad

The iPad doesn't support java and we need java to create emails in our system.  No news on an iPad specific app for creating emails. Though we do have QuickView which can be used on both the iPad and iPhone.  This is available in the Apple Store for free.

 

I hope that helps and I apologize for any inconvenience.

Marissa Rogers
Community & Social Media Support

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