This area of the Community has been archived.
Had a subscriber ask whether we can create a mobile version (iPhone, Android, etc.) of our email newsletter. Any thoughts?
Here are some tips that will help you create mobile friendly emails:
I hope this helps,
Another point that this question raises is that we all should be testing our email to see what it looks like on at least the most popular iPhone device.
Recent statistics show that at least 30% of email will be opened on a mobile device (phone / tablet ) by the end of the year.
In my humble opinion CTCT really needs to step up and help the customers with this and possibly provide some "Mobile Safe" templates.
Constant Contact Solution Provider and SMS Marketing Specialist
We have created our own background image for our emails. On mobile devices, our text bleeds out of the page...can you give us some tips, suggestions for making our template more mobile friendly? Here is a link to our latest email, please open on a mobile device to better understand what I am describing: http://campaign.r20.constantcontact.com/render?llr=tc6tmheab&v=001Xb0L0r5qCg1yjKl_hmuwjL50Lg74UbjjU0...
I tested out your email on a mobile phone. It looks like the text is going wider than the image, is this what you are seeing as well or are you seeing the text be cut off on the side of the phone. Also, what email client (Outlook, AOL, Gmail, etc) are you sending the email to?
This could have to do with the width of the email. It looks like it was made wider than the recommended 600px, do you know how to adjust this width? I would be happy to test this out further for you.
Do we have permission to go into your account to take a look? What is the name of this email?
That is correct, the text is bleeding off the page in mobile web versions. Our company phone is the iPhone so the mobile versions we are seeing are in the iPhone browser. We also use Apple Mail and Microsoft Entourage for Mac desktop softwares.
You are also correct on the email width. I initially adjusted it because the president of the company felt as if the template was too "skinny". He felt that he receives marketing email from many sources that is much bigger than 600 px. I have repeatedly recommended that we not adjust the template width larger than 600px, as I notice that is an industry standard, but can you give any suggestions along these lines?
The latest email to use that template (i created a new template for October) would be the "Thoughts From the Heart - September 2012". I'm not sure if that is the exact name, but along those lines. Feel free to access our account if you feel you can offer any suggestions.
Thank you for your response!
I took another look at the email in detail. I made a copy called "CTCTThoughts From The Heart - September 2012" in which I brought the template back to 600px to test. This copy does not have the text wider than the background when opened on an Iphone. Unfortunately some clients will restrict the email width (on a phone or a computer) and cut it off or make the user scroll. The reason the template is designed 600px wide is to display in most clients successfully. I understand the reason behind the increase but this is something to pass along.
The other thing I wanted to point out was that not all users will see the background image at all. Outlook is a large email client who does not display background image so the user would only see a white background. This would happen on a phone or in the email client on a computer.
Hope this helps.
This post thread is archived, content is saved for education. Links will not be updated. If you need additional information please create a new post.