This area of the Community has been archived.
We use CC for our company and every time we click to post an email promotion to Facebook, it automatically posts to my personal page instead of our company page. Can someone tell me how or where to change this? I do not see any settings.
Solved! Go to Solution.
You can post your email to your Business Page by using our Simple Share feature. In order to use Simple Share your email's status must be Sent.
Once your email is Sent, click the Email Marketing tab. Click on the name of the email. On the right, under Delivery Date, you will see the Simple Share icon:
Once you click Simple Share you will be able to add your Business Page by clicking Add on the top right. Click the Facebook icon and and in the pop-up window, enter the login information for the page you want to connect with SimpleShare.
Once you're connected make sure that your Business Page has a check mark next to it by scrolling to the top left of the screen:
Once you've confirmed your Business Page is checked, click the orange Publish button at the bottom of the screen.
For more info on this, check out these FAQs:
Can you please help: im trying to post the newsletter to our business facebook page, but when im trying to add the facebook account i keep getting:
Oops, there was a problem connecting with this page.
I have no problem with connection my personal page though, but that is of course not what we need.
Thanks for your help in advance!
Are you following these steps:
Simple Share can connect with and save only one of your Facebook accounts (a profile page and its business or fan pages) at a time.
To connect and save your Facebook account with Simple Share:
If you continue to have trouble either let me know or call support at 1-866-289-2101.
I've tried to add my facebook page, but the only option I get is to use my personal account, and not my business page. Help?
Are you an admin of your Facebook Page? It sounds like the admin settings are not set up correctly. Please make sure you are an admin and then you should be able to add your page. Let us know if you run into any trouble!