09-27-2012 12:30 PM
Same here - it was working this morning - but this afternoon it just hangs and crashes. Not very good when we have a newsletter to go out which has now been delayed.
I've tried Chrome, IE + Firefox.
09-27-2012 01:05 PM
I agree! It is making me insane and has already set my newsletter back by three hours! Come on, Constant Contact...I switched because I thought I was going to avoid these kinds of issues i was having with other services.
09-27-2012 01:26 PM
ever since this drag and drop functionality, CC has been very poorly responsive. pages sit there and freeze for minutes at a time. chrome asks to kill the page but eventually it works...
in the future with upgrades it might make sense to allow them to be turned off or give an option to opt-in or at least configure which options you'd like.
Appreciate the changes in general, but not when they interrupt service
09-27-2012 01:37 PM
My apologies for my delay in responding here.
We're currently experiencing login difficulty, slowness on the site, being timed out, as well as having a sending delay of emails.
Please hang in there as our Engineers are working hard to resolve.
You can also check out our status site here for more information.
Also, you can follow me on Twitter at @CTCTHelp for immediate updates.
Thank you for your patience.
09-27-2012 02:35 PM
Now that you mention it these issues have been happening since the latest upgrade. It would be so nice to opt out of these updates. I was doing just fine before the latest one happened : /
09-27-2012 02:55 PM
i can now upload a new image, but the image interface is blank, so i can't choose or insert anything. any ETA would be great, since it will change the nature of the content of our mailing.
09-27-2012 03:09 PM
I've had 3 people report trouble with images. We're not seeing anything with that feature. Please try clearing your cache.
Kinetica - I don't think you can opt out of upgrades. I believe it goes out to everyone. But I'll pass on your feedback.
*UPDATE* Login and slowness in the system have improved. Sending is still delayed.
09-27-2012 06:24 PM
Thanks for your patience today. All earlier issues have been resolved. If you have an email scheduled it may take some times to send out as we catch up but you should be able to work in Constant Contact without trouble now. Please let us know if you are still having trouble.
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