We know GIFs as those little animated images that you see on different websites. But did you know that you can insert GIFs into your Constant Contact campaigns?
That's right! You can upload and insert a GIF just as you would a regular image. Adding a GIF into your campaign can certainly liven up a static campaign and add some personality. Here are a few things you should know before adding a GIF into your campaign.
So, how can you use a GIF in your campaign? Here are few suggestions:
Want more ideas on how to use GIFs? Look no further than our Blog!
We're interested to know how you will use GIFs in your campaigns. Feel free to let us know or share your "giffed out" campaign on our Critique My Campaign board! As always, we are here to answer any questions you might have as well.
I'm trying to upload GIFs that are less than 5MB, but the system says it can't upload the file type. What am I doing wrong?
Hey there @JamieS832
Thank you for coming to the community to ask this great question!
We have seen in the past that some gifs, even when they are under 5MB, will refuse to upload into the library. I can definitely understand the difficulties this may cause, but I'd like to thank you for bringing it to our attention that this bug is affecting you as well. I will be sharing this with our team.
In the meantime I would recommend attempting to add the gif in one of these 2 methods:
Please let us know if you run into any other difficulties along the way, we're more than happy to help!
With current updates, I can not upload Gif images!
Hello @HSA_SW_Chicago. We haven't made any updates that should prevent you from uploading a GIF into your library. What exactly is happening when you upload a GIF? Are you seeing error messaging? Is the file less than 5mb?
For me, the uploader refuses to process the gif, saying that the format isn't allowed. I also can't drag and drop it into a image placeholder, nor could I find a way to copy/paste the gif from Giphy.
Agreed. I cannot upload a .gif file. It prompts an error about the file format being incompatible
Same issue. All these tutorials about how to use a GIF and none of them describe the way the platform works for my account.
Hi @Gunny304. I'd like to understand more about what you are looking to accomplish. Were you needing assistance with creating a campaign? The best place to start for support would be our Knowledge Base. We have articles covering all aspects of your account, whether that's sending an email, uploading contacts or growing your list.
Our support agents would be happy to help you on our Get Help board. If you wish to speak with a live agent, click here for their phone numbers and hours of operation.
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