Account Reviews

[DavidS73563]

I believe account reviews are a great idea. However to be billed during a review period, and then encounter 30+ minute hold times during business hours is a JOKE. Who compensates us for waiting on hold for an hour to only be disconnected

[Frankie_P]

Hi @DavidS73563 thank you for sharing this feedback with us! We apologize this is the experience you've had with our account review process. We can submit a call back request to the appropriate team on your behalf. We ask that you email us at social_support(at)constantcontact(dot)com from a verified account email address with your username, contact name, phone number, and email address. Please keep in mind these call back requests do have a turnaround of up to 48 business hours.