I have been a customer for 8 years. I am so frustrated - hours before this evening's event, I am trying to send an email to my registrants with the Zoom link to the event. I keep getting bounced off. Have been on the phone with two difference customer service people and it has taken hours of my day on the phone to get a temporary fix to my issues. I am very unhappy with the changes, everything has moved. Contact lists are a mess, adding documents is a mess - please, please add a search ability to documents and lists. It is so hard to find things and takes forever. I simply to not have time for this. I hate the new system. Your upgrade hasn't added anything for me - still no availability to search - which is a no brainer type of feature to have and the changes to where everything is located is extremely frustrating. When I am creating an email, the insert options don't drop down - at leas on my end - all I see is what I am typing. Eventually it will pop up with options to change font, add images and insert documents, but it isn't on my screen automatically. Why is this? Honestly, I think I will just go somewhere else, this is just too unwieldy to navigate. I have lost hours of time today when I needed to be able to prepare for my online meeting. Ugh.