Bounces and Emails do not match

0 Votes
I would expect the number of emails listed under bounces to match the number of bounces. I have 100 bounces but only 45 emails. Anybody know why that happens? There are no duplicate emails in the contact list. Thanks Alex
3 Comments
Hannah_M
Moderator

Hi @AlexW329,

It sounds like you just need to change your view from "Recommended For Removal" to see all the addresses. This menu is on the right of the list of bounces. 

4-23-2014 10-45-52 AM.jpg

Hannah_M
Moderator
Status changed to: Functioning as designed
 
Hannah_M
Moderator
Status changed to: Closed - No Action
 
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