Chat box

0 Votes

Kind of a hassle to find the chat option. Most sites have it on bottom right of page. not sure why you guys don't. Just a suggestion. 

3 Comments
Chris__D
Employee
Status changed to: Voting Open

Hey @JulianR80, thanks for your feedback! I understand it can be frustrating when it's hard to find a chat support button and as such, I've opened this up for voting! 

 

Thanks!

AmyB647
Participant

Your chat box isn't really a chat box because no one responds back to your questions.  You just get a generic list of responses to what "could be" your question.  VERY FRUSTRATING!

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for your patience as we looked into this! The good news is reporting past 90 days and up to one year is available in user accounts. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.

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