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Communicating a list review

0 Votes

I recently received the large banner about a list review. The message wasn't clear as to what it is and why. Needs to be written clearer. 

2 Comments
Caitlin_M
Administrator
Status changed to: Open Questions

Hi @unifiedcomms. This is the message that appears in accounts when they are under a list review. It states that you need to call our List Review team and it links to their contact information. What do you think could be explained better in this area? I'll note that for account security, the specifics of why you were under review can only be discussed over the phone. 

 

listreview.png

Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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