Difficulty navigating updated system

[FrancineM70]

The update is difficult and cumbersome to navigate.

Also, that CC launched this during a PANDEMIC is really unpleasant to the end-users.

Added stress of learning/navigating this system during this difficult time, when all businesses

are learning a multitiude of other new platforms, while trying to keep business and contact

successfully moving is very trying. Not pleased at all. When I have more time to study/learn this

system hopefully I won't have to spend and hour trying to reach someone on the phone for help

as has been happening also.

[Frankie_P]

Hi @FrancineM70 which update in our system are you speaking of? What about this do you find difficult to use?