I began to trial the software and sent an email to a handful of patrons. I got a voicemail from your salesperson mentioning specifics in the email I sent and commenting on them. I read all the T's & C's and did not see anywhere that anything I send would be read by your salespeople. This is a huge problem for us, as we value our patrons privacy and our own privacy. There should be something in BOLD stating that anyone in your company could and will be reading all our communications - and asking you about them when they call. We have canceled our trial and will not be moving forward with your software. Our experience was very disturbing and creepy!