Do you have any other templates?

[JimP332]

Is the only template available the one created by you?

[Hannah_M]

HI @JimP332

Thanks for posting. If we make a template for you it will be show in your templates (or emails if you have an email created) but you will still have access to the other templates for your account type. Just click to create an email and then you should see the template selector screen.