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Email Automation Triggers

0 Votes

Email Automation Triggers

Status: Voting Open Submitted by JillH812 on ‎09-16-2019 11:09 AM
1 Comment (1 New)

When automating a series of emails, it would be great if I could add triggers for each email in a series. Example: I want to send a secondary email to people who opened the first, but if they don't open the second email, I don't want them to get the whole series.

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1 Comment
Maxine_B
CTCT Employee Maxine_B
CTCT Employee
‎09-17-2019 06:31 PM
‎09-17-2019 06:31 PM
Status changed to: Voting Open

Hi @JillH812,

Thank you for your feedback! As you mentioned, we currently we only have the functionality to start a series based on an action, but I think it is a great idea to have a series stop based on a non-action. I am going to open this idea up to voting from other Constant Contact Community members!