Hold music sounds like it is coming out of a tin can. Update it to something better or have the option to hold without music. When there is a long hold the music drives me nuts!
I see many others have commented on your nauseating hold music...and yet...here we are, with you doing NOTHING to acknowledge and support your subscribers. Why is that, Constant Contact? Why do you insist on playing a tune with the same refrain over and over and over and over and over and over and over again? Why can't you offer the option of holding without the putrid music? Why can't you stream a radio station like others do? Why can't you fork over a few bucks to have your own play list? Why do you INSIST on TORTURING us?
Thank you for sharing your feedback with us on this hold music. We have submitted this information to the appropriate teams on both of your behalves and opened up your idea so other users can weigh in as well.
When some one calls the help desk they are usually in some sort of meltdown. The music that is being played was a very, very fast minuet of some kind that made me want to claw my face off. I need a calm, peaceful background noise, not music, when I am dealing with a problem that caused me to call the help desk in the first place. Thank you.
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