Give Reason Account Is Deactivated.

0 Votes

I discovered my account was deactivated only when I attempted to send out e-mails. It happened at a time when the office was closed. I had to wait hours to get it activated. I was never told why my account was deactivated. 

Perhaps reasons could be listed to give account holders some idea why their accounts were deactivated.

3 Comments
Administrator
Status changed to: Closed - No Action

Hi @MargaretM934. Thank you for the feedback and I'm sorry if the reason for the disable was not made clear for you. For account security, the reason why an account is disabled can only be discussed over the phone. If you have further questions, please contact our Account Review team directly. 

Regular Participant

Your account review teams contact details are NOT working !!

 

Participant

I am having this same issue, I sent out an extremely important, time imperative email for a large cancellation of our order to my email group, and needed it to go through immediately, the reason I went with constant contact is to avoid issues of sending emails. I guess subscribing to constant contacts was a mistake! It is sad that the second we needed you, you failed us!!! I don't know how you be able to rectify this because I am extremely frustrated and disappointed with this service.

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