Give Reason Account Is Deactivated.

[MargaretM934]

I discovered my account was deactivated only when I attempted to send out e-mails. It happened at a time when the office was closed. I had to wait hours to get it activated. I was never told why my account was deactivated. 

Perhaps reasons could be listed to give account holders some idea why their accounts were deactivated.

[Caitlin_M]

Hi @MargaretM934. Thank you for the feedback and I'm sorry if the reason for the disable was not made clear for you. For account security, the reason why an account is disabled can only be discussed over the phone. If you have further questions, please contact our Account Review team directly.