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Horrible buggy site with inconsiderate tech support

0 Votes

Horrible buggy site with inconsiderate tech support

First, any place that puts feedback in a forum instead of taking it to the coders is a joke! Then, the site is buggy, the text editor glitches, the tech support chat stuff are incompetent and dishonest, the campaign search is useless, connectivity issues break their site repeatedly, and clearly no one bothers to test this site for real world usability. Given what I know now, I would choose a different platform and would NEVER recommend constantcontact to anyone.
2 Comments
CTCT Employee
Status changed to: Open Questions

Hello @MonteH31,

Thank you for reaching out to us with all of this feedback. I am very sorry to hear that you are not having the best experience while using Constant Contact and I would really like to hear more on the reasons why. What is happening when you say that the site is buggy and the text editor glitches? Why do you find campaign search to be useless? What are you trying to search for?

Also if you would like to learn more about what happens with your feedback on the forum you can check out our post on it here!

Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.