I have tried repeatedly today 11-2-15 to get through to a human and have not been successful. I left a message for my call to be returned several hours ago and still nothing. Where's the customer service?
I'm sorry to hear you were having difficulty getting through to our support department. May I ask what number you were calling and if you received a dialtone or if it went directly to our voicemail? This link shows our numbers and hours, and if there was an issue with a number listed there we definitely want to take a look at what happened. I reviewed your account and saw that you've since been in touch with our support department, but if you need any other assistance please let us know!