I'm sorry to hear you were having difficulty getting through to our support department. May I ask what number you were calling and if you received a dialtone or if it went directly to our voicemail? This link shows our numbers and hours, and if there was an issue with a number listed there we definitely want to take a look at what happened. I reviewed your account and saw that you've since been in touch with our support department, but if you need any other assistance please let us know!
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