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I was told that it would track emails forwarded via constact contact and it does not. I need that.

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I was told that it would track emails forwarded via constact contact and it does not. I need that.

I need to know who my emails are forwarded to I was told this would do it and it does not. Also how do I know the difference if the person I sent the original campaign to weather they went in 5 times to look at it or if they forwarded it to someone? It would be a valuable tool to know the difference. Love the overall product.
3 Comments
Moderator
Status changed to: Functioning as designed
 
Moderator

Hi Lori,

The forwards absolulty should track if the contact clicked the forward link at the bottom of the email instead of forwarding straight from their email client. Also, you would want to double check that the link was included in your email! We've got an FAQ on how to troubleshoot if no forwards are showing, check out this FAQ!

Moderator
Status changed to: Closed - No Action