Keeping Customer Instead of Losing Them to Mail Chimp or other service.

[BarryS367]

You should pay attention to your customers that have NO activity on their account. Reach out to them to see why, help them. That way you will retain that customer -- something you did NOT do for me.

[Patrick_W]

Sorry to hear this @BarryS367,

I will definitely share this feedback.  If there is anything we can do to help you out getting more engaged with your account let me know and I'll be happy to have someone reach out to you.