Logging Out Too Frequently

0 Votes
Hey, A lot of times we like to leave Constant Contact up on our computers throughout the day to work on email communication. It is really frustrating to leave the desk and ten to fifteen minutes later it's logged out. Also, the system often messes up and loses progress made and says it cannot save and has to reload and we lose a paragraph or more of what we've been working on.
7 Comments
TomB917
Occasional Participant
For christ sake!!! After adding many contacts your dam program logged me out causing me to loose all the work I had done!!! Happens again and I am friggin done with this program!!!
JasonM225
Participant
This is more a comment than anything. When I time out and am prompted to log back in, when I click to log back in, I am getting sick of being passed to the screen pimping your mobile app...and then having to click log in again. When I click log in, I want to be passed to the page where I enter my credentials, not an advertising page for your mobile app. Stop it.
betamac
Regular Participant
I keep getting logged out for no apparent reason. This happens even when working with only one tab, for example, when trying to post a feedback comment like this.
Jo_Annes_Place
Regular Participant
please move the log out back to the top bar rather than burying it in the drop down menu.
LindaM603
Participant
It is too hard to go between accounts. i send out emails for multiple organizations and it is too hard to go back and forth. also, a lot of the emails are the same and it will be good to be able to link the accounts so that i can more easily copy and paste.
BusinessS42
Participant

why in the world would constant contact log me out for my "security" without me asking them to. I just spent hours adding contacts and then I was logged out and LOST everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Horible way to do business!!!!

Vanwilgen
Member

There are multiple threads describing this issue, and about half of them are closed and marked as implemented. This is not a closed issue CC!

 

If I'm on a secure computer, I should be able to be logged in indefinitely if I choose to be. Aside from losing work, my main complaint with this is that instead of properly logging me out, CC will show the last viewed page until I try to click on something. So let's say I'm on a public computer looking at a contact list. If I walk away for an hour, the screen will continue to show that page. Anyone could walk by, take a screenshot and then have some of your data/customer info, which seems to defeat the point of automatically logging folks out in the first place.

 

In short, let me mark if my computer is secure.

Secure = do not log me out ever.

Not secure = log me out after x amount of time, but do it properly.

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