Navigating contact resubscribe

0 Votes

Not really liking the new layout for Constant Contact. The older version was easier to navigate.

3 Comments
Frankie_P
Moderator
Status changed to: Open Questions

Hi @SHalsey what about our layout do you not find easy to navigate? How would you like this section to work instead?

SHalsey
Occasional Participant

Hi,

 

It use to be easier to view information for a specific contact. Where can I send a resubscribe email when I am viewing a user that has unsubcribed? Before I was able to add them to a list and resubscribe them and wait for the confirmation. I am not seeing that option now. 

Frankie_P
Moderator
Status changed to: Closed - No Action

Hi @SHalsey I am following up on your feedback about our contacts resubscribe process. Thank you for your patience as we looked into this! The good news is we have received word from our engineers that a resubscribe button is now available when viewing your contact details. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.

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