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New Preview option

New Preview option

It looks like I can no longer print out a preview of my email drafts. I need to print out a hard copy of my email drafts so the staff can make their notes/updates. I also print hard copies of our monthly newsletter to send out to our shut-ins and everything that I have tried looks like crap.
Top Answer
Chris__D
CTCT Employee

Hello everyone, I want to thank you for providing all of your feedback and support for this feature. I am happy to inform you that this feature will be arriving shortly within the preview window for all campaigns; our new Third Generation editor, our Legacy Templates, as well as our Custom Code Campaigns. I am sure you are all very anxious to have this feature available and as soon as it's released, I'll be sure to post an update. 

 

We can't thank you enough for taking the time out of your day to share your feedback and ideas. Your voice and opinion matter to us so please don't stop  


21 Comments
All Star
I'm ready to cancel my subscription. I've found out today that I can't print my work, nor can I create a PDF doc out of my work. This is absolutely ridiculous. And a major inconvenience. I pay every month!!!!! I should be able to PRINT!!!! This was a very stupid decision to remove these options!!!!!
Occasional Contributor

What happened to the printable version of newsletter?  What you've got now uses a lot of ink, cuts lines of print in half horizontally making them impossible to read.  Why do you keep making things more difficult and less acceptable like editing images.  I  don't want a discussion, just solutions.

Moderator

Hi @JeffT42 

 

Thank you for sharing your feedback on our emails campaigns. I can understand how important it is to print out your email campaigns. The good news is we do offer a feature that allows you to download and print a sent email.

All Star

Same here - both the need to print a draft so staff can review AND the need to print a few hard copies to send to our church members with no computer access. These hard copies need to be printed and mailed so they arrive about the same time as everyone else receives the email. Therefore, waiting until the campaign email is sent does not work.

 

I came to the forums to see if there was a solution. It is frustrating when "improvements" are made that remove useful functionality! (i.e. ability to edit HTML and now this)

All Star

I also came to the forums to see what happened to the print preview option. For various reasons, people need to be able to print and review a DRAFT email, not one that has already been sent.

Moderator

Hi @GingerS019  and @JenniferW93 

 

Thank you both for sharing your feedback on our emails campaigns. I apologize our email campaigns do not give you the option to print from your preview screens. We do however offer a feature to download and print an email once it has been sent.

CTCT Employee

Hello @JeffT42,

Were you previously printing from the preview screen? Do you need the ability to print while the campaign is still in draft status? I'm sorry if this has impacted your workflow at all. Currently, like Frankie has mentioned we can download and print sent campaigns. This is helpful feedback though so thank you for reaching out.

CTCT Employee
Status changed to: Voting Open
 
CTCT Employee
Status changed to: Voting Open

Hello @GingerS019,

Thanks for sharing this feedback. I will be opening this up for voting so other users can vote and comment on this idea.

Member

I need to save draft emails as pdfs and to print out draft emails. Please restore this functionality ASAP!