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New Preview option

New Preview option

It looks like I can no longer print out a preview of my email drafts. I need to print out a hard copy of my email drafts so the staff can make their notes/updates. I also print hard copies of our monthly newsletter to send out to our shut-ins and everything that I have tried looks like crap.
Top Answer
Kyle_R
Administrator

I appreciate everyone who chimed in on this one! We now have the ability to print a draft campaign for the the preview pane. We've updated this article with instructions and screen shots if you need them.


25 Comments
All Star
I'm ready to cancel my subscription. I've found out today that I can't print my work, nor can I create a PDF doc out of my work. This is absolutely ridiculous. And a major inconvenience. I pay every month!!!!! I should be able to PRINT!!!! This was a very stupid decision to remove these options!!!!!
Occasional Contributor
Please switch back to old one..
Frequent Visitor
 
Occasional Contributor

What happened to the printable version of newsletter?  What you've got now uses a lot of ink, cuts lines of print in half horizontally making them impossible to read.  Why do you keep making things more difficult and less acceptable like editing images.  I  don't want a discussion, just solutions.

Moderator

Hi @JeffT42 

 

Thank you for sharing your feedback on our emails campaigns. I can understand how important it is to print out your email campaigns. The good news is we do offer a feature that allows you to download and print a sent email.

All Star

Same here - both the need to print a draft so staff can review AND the need to print a few hard copies to send to our church members with no computer access. These hard copies need to be printed and mailed so they arrive about the same time as everyone else receives the email. Therefore, waiting until the campaign email is sent does not work.

 

I came to the forums to see if there was a solution. It is frustrating when "improvements" are made that remove useful functionality! (i.e. ability to edit HTML and now this)

All Star

I also came to the forums to see what happened to the print preview option. For various reasons, people need to be able to print and review a DRAFT email, not one that has already been sent.

Moderator

Hi @GingerS019  and @JenniferW93 

 

Thank you both for sharing your feedback on our emails campaigns. I apologize our email campaigns do not give you the option to print from your preview screens. We do however offer a feature to download and print an email once it has been sent.

CTCT Employee

Hello @JeffT42,

Were you previously printing from the preview screen? Do you need the ability to print while the campaign is still in draft status? I'm sorry if this has impacted your workflow at all. Currently, like Frankie has mentioned we can download and print sent campaigns. This is helpful feedback though so thank you for reaching out.

CTCT Employee
Status changed to: Voting Open
 
CTCT Employee
Status changed to: Voting Open

Hello @GingerS019,

Thanks for sharing this feedback. I will be opening this up for voting so other users can vote and comment on this idea.

Member

I need to save draft emails as pdfs and to print out draft emails. Please restore this functionality ASAP!

Occasional Contributor

Please put a print option back in the preview, we always print the preview email for our records before scheduling the emails to go out. We never send test emails to anyone. 

Occasional Visitor
I really do not like that fact that I can not print campaigns anymore. You use to have a "printable version" available which I used all the time. I don't like the new format at all.
Occasional Visitor
the new preview screen does not have the option to PRINT the campaign that I am working on... NOT Convenient to have to schedule my campaign and then send it to myself in order to print.
CTCT Employee

Hello @BeverlyD185,

I'm interested in learning more about why customers want to print their campaign out before scheduling it to their full contact list. 

What do you tend to use the print feature to do?

Member

Candace, there are many reasons customers would like to print their campaigns before scheduling. Below are 3 that I have. Please bring this feature back.

1) Printing and distribution paper versions of email newsletters

2) Save drafts as pdfs or printing draft emails so a superior can edit them. My boss is not tech savvy and doesn't know how to use constant contact.

3) I need to submit pdf versions of email drafts to my compliance department before I can send them out.

Occasional Contributor

Please put the option to Print a Draft Email back on the Preview screen!  

Member

Bring back the print function when in preview mode! This is F#@... ridiculous! Why did you take it away?

:frustrated:

Occasional Visitor
When you get to the page that allows you to review a campaign, you used to be able to print the page. Now you have to email to yourself to be able to print. I don't like the extra steps. My second concern is with the social media postings. I have a photo of a posting I would like to send and discuss with someone.
CTCT Employee
Status changed to: Coming Soon
 
CTCT Employee
Status changed to: New

Hello everyone, I want to thank you for providing all of your feedback and support for this feature. I am happy to inform you that this feature will be arriving shortly within the preview window for all campaigns; our new Third Generation editor, our Legacy Templates, as well as our Custom Code Campaigns. I am sure you are all very anxious to have this feature available and as soon as it's released, I'll be sure to post an update. 

 

We can't thank you enough for taking the time out of your day to share your feedback and ideas. Your voice and opinion matter to us so please don't stop :smileyface: 

CTCT Employee
Status changed to: Coming Soon
 
Occasional Visitor

Agreed.

Administrator
Status changed to: Closed - Implemented

I appreciate everyone who chimed in on this one! We now have the ability to print a draft campaign for the the preview pane. We've updated this article with instructions and screen shots if you need them.