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Photo editing

0 Votes

Photo editing

Why did you change the photo editing system for photos in the Library. You no longer can edit the size of a photo like before. Nothing of the old system should have been changed until the new one had bugs removed. The rep I talked with this afternoon said it is being worked on. Not the kind of service I have come to expect from you guys from a usually happy customer.

1 Comment
CTCT Employee
Status changed to: Open Questions

Hey @PaulS2859, thanks for your feedback! We used a third party service (Aviary) to allow users to edit their images and this service was unexpectedly discontinued and while we tried to extend our usage of it, the discontinuation of supporting this editor was deemed permanent by that third party. Due to this, we were able to quickly implement a newer image editor that offers a lot of really cool features. We are aware of a few issues with this editor and we're working to resolve them as soon as possible. As far as being unable to resize a photo like before, what feature are you no longer seeing in this photo editor? It currently allows users to crop their images with present dimensions as well as custom dimensions with a drag and drop feature.