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Segments improvement

Segments improvement

We should be able to have more than one criteria of each type to create a segment (i.e. I should be able to create a segment that targets people who meet BOTH of these criteria: were sent any of the last 5 campaigns AND Opened one of the last 10 campaigns.
11 Comments
CTCT Employee
Status changed to: New

Hey @CarlyleM9, thanks for your feedback! Being able to add an additional criteria would be very useful. I've opened this request for voting! 

 

Thanks!

CTCT Employee
Status changed to: Voting Open
 
Occasional Contributor
Hello, I would be incredibly useful, and easy for you to implement, adding an AND and ISNOT (!=) operators to the segment constructor. Right now you only have an OR operator. I can do a lot with segments if you add these. As it stands, not very helpful. Also add more Actions to segment creation. I'd like unsubscribed as an action as example.
CTCT Employee
Status changed to: Voting Open

Hey @DavidK9631, thanks for your feedback! I definitely understand the importance of having the ability to add this logic to our Segments feature and have passed this feedback along to our developers as well as opened this idea for voting. 

 

Thanks!

Visitor
I am trying to make a segment based on these criteria: 1. Member of a specific list AND 2. Contact has a custom field = Y AND 3. Contact has a second custom field = DD OR 4. Contact as a second custom field = DR I am unable to specify set up this segment because I can't have two "contact details" sections separated by an AND. To describe the query I need in general terms... Give me a list of contacts from LIST1 where the contacts have a CUSTOM FIELD 1 or "Y" AND (the contacts have a CUSTOM FIELD 2 of "DD" OR "DR)
Visitor

This part has a typo.  Should read:

 

... Give me a list of contacts from LIST1 where the contacts have a CUSTOM FIELD 1 of "Y" AND (the contacts have a CUSTOM FIELD 2 of "DD" OR "DR)

Occasional Visitor
Anniversary Month is not a segment criteria option.Can it become one?
Regular Visitor
I like this idea but need to be able to click more options for criteria. It is very limited. Anything that we are using we should be able to segment from. I wanted to do a mass look and put all the contacts that didnt have an email address filled out in a segment so I could mass export them to have someone contact them if there is a phone number which was another option that wasnt available
Member

Hi 

 

we notice that there is a major difference in the behaviour between our readers using desktop and mobile devices to read the email. Thus, we like to segment by the criteria of device used. can you help to advise how we can do so?

Moderator
Status changed to: New

Hi @user7149. While this option isn't currently available in our Segments feature, I'll track this feedback for you. 

New Member
Any chance you can develop a folder system in the segment portion. It would be so helpful to be able to have a folder for "Birthdays" and a folder for "Nations"....just thought it might help others as well.