Step by step text for adding a link and including a picture

0 Votes

The current help for 1)adding a link to an email or 2) including a picture or graph in an email is a series of confusing screen shots that are difficult to follow.  For each of the above I want a simple step-by-step text as to how to do each.  The process for each is convoluted and unless I do it often I can't remember the entire process the next time.   

3 Comments
Hannah_M
Moderator
Status changed to: Voting Open

Hi @MikeB8386

Thanks for sharing this, I'll get this along to the Knowledgebase team so they can look into this article. Do you know where you are getting lost exactly or does it seem like the entire process is a challenge? We're happy to help next time if you would like, just give support a call. 

MikeB8386
Regular Participant

Hanna, 

 

I just sent an email with a link and all I did is copy it with the text.  The problem is when I have to use your library to store a file that I want to later insert into an email.  I can usually figure out how to upload a file from my computer to the library but how to set it up for linking to a document and then including the link in the document is where I get lost.  Your help has a bunch of screen shots but it's not clear how each step is accomplished or in what order.  I want a simple step-by-step text, e.g., Step 1 - do this; Step 2 - do that, etc.

Caitlin_M
Administrator
Status changed to: Closed - Implemented

Hello @MikeB8386 . Our Knowledge Base link has very clearly laid out steps on how to insert a link into an email, including detailed screenshots We're going to close this idea as we believe the article has been improved since your original post. If you need assistance with inserting links, please post on our Get Help board,

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