Subject Line HTML code

[TeresaJ23]

Why is it that every time my subject line has a special character like an apostrophe that it comes across as html code or something? This is very frustrating and my cause me to look for another email company.

[Hannah_M]

Hi @TeresaJ23

I am very sorry to hear of this frustration, can you help with a couple of details?

What is the name of the email this is happening in?

What email client are you sending to?

Thanks!