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System NOT WORKING

0 Votes

System NOT WORKING

4/22/18 4:00 PM PT I have been trying to create an email and when I click on the Create Icon I simply get a white screen instead of the list of templates. Frustrating and infuriating, as this is time sensitive and there is no live support available being a Sunday. I guess the system is left unmonitored outside of Monday-Friday 9-5. Would expect more from a company of this level.
2 Comments
Moderator
Status changed to: Open Questions

Thank you for the feedback @DougP169,

 

Are you still experiencing issues?  If so let me know and we can have someone reach out.

 

I'm happy to share your feedback about our Support hours.  Currently we do have staff available over the weekend to answer questions on Social (Twitter/Facebook) and in our Support community which you can find on the left hand side here under "Knowledge and Support."  If you need assistance over the weekend in the future you can find us there.

 

Also, to see our full weekday Support hours, you can go here: https://community.constantcontact.com/contact-support

 

Let us know if you still need help!

CTCT Employee
Status changed to: Closed - No Action

Thanks again for supplying us with your feedback. At this moment in time it seems as though you are no longer experiencing this issue so we will be marking this as closed. If this is something you still need help with feel free to reach back out to us again at any time.