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TERRIBLE SERVICE

0 Votes

TERRIBLE SERVICE

I will not continue service with constant contact. My account is locked. I spoke with Angie in the account review department who was a robot and had poor customer service. I was on the phone for over 40 minutes with no resolution. In addition to a 25 min wait time where I was then accidetnailly disconnected. Angie expressed she was the only employee working. It was Sunday!? Are you serious? I'm definitely not paying all this money a month for bad service and NO service. What a joke. Hire employees that actually care.
1 Comment
Administrator
Status changed to: Closed - No Action

Hi @MahriahZ. I'm sorry to hear that this was your experience. We have a much smaller team available on Sundays and I apologize that you had to wait to speak with Angie. I'll forward your concerns to our teams for review.