Thumbnails don't show correct image

[testt54547]

We often create new emails by copying old ones and updating the header image and text. I notice that in the thumbnails, it shows the old header, not the new one. This is disorienting because it looks like the wrong email. I wish the thumbnail could reflect the current email, not the very first incarnation of the email.

[Patrick_W]

Thank you for the feedback @testt54547,

When you preview your campaign it should update the thumbnail version you see on the campaigns page.  I took a look in your account and it appears the thumbnails are matching up appropriately.  Do you have an example of one that isn't matching up?

[Upstairs]

I'm hopping on this thread as I am having the same issue. I just opened my draft in preview, as was suggested above, to see if it would the thumbnail image would update and it has not.

[LukeF1]

We also have the same issue. The campaign thumbnail on the campaign list page does not update if you make a change to the campaign (such as an image change), or it sometimes does not generate correctly (images are omitted). The preview did not make the thumbnail update. I also tried refreshing the page and logging in and out. Using Chrome. Any other ideas on how to force it to generate a new thumbnail would be appreciated.

[BruceR28]

I am having the same issue.  I replaced the image in the newsletter but the original image still shows in the thumbnail.  Very disconcerting. 

[CarolynF66]

I would also like to regenerate a thumbnail for a campaign - we also copy previous versions and if we are not careful to be sure to update the content at the right time, it will 'stick.' 

[ConcordCommunityMusicSchool]

Same problem, Constant Contact...can you please fix this? I have 2 drafts, and I need to delete one of them, but I am too scared, because each is showing the opposite one's thumbnail! If I try to schedule the *right* one, it looks as if I've scheduled the wrong one. Errrrgh.

[ACSP1]

Same issue here!